Testimonials

Ocean Chronicles
Ocean Chronicles
21:15 01 Dec 23
If you use Berkey, this is the place: the staff are great.
Trish Robarts Baker
Trish Robarts Baker
21:55 30 Nov 23
Fantastic service. Quick response time and even gave me the discount i forgot to enter online. Excited to get my new filters up and running!! Trish
Marilyn P
Marilyn P
20:53 25 Nov 23
Have had Berkey water filters for years. I make sure our water for cooking and drinking always comes from our Berkey. Highly recommend the Berkey water system and the company Consious Water has incredible support. Other family members have also purchased the Berkey system and love it.
David Hornick
David Hornick
01:02 24 Nov 23
Everything arrived in excellent condition
Alli Kornylo
Alli Kornylo
16:45 22 Nov 23
We purchased a Berkey Water System from Scott Miller 7 years ago and are extremely happy with the water it delivers. We have a family of 4 and we have the ‘Big Berkey’ model. The system is super user friendly, requires little maintenance and the water tastes great. Having made the transition to drinking my coffee black, I’ve really noticed the difference from using Berkey water vs tap water. An espresso with Berkey water is a true delight! Scott is a passionate and knowledgeable resource and is quick to reply to any questions I may have. I would recommend adding a Berkey to your countertop, you will not be disappointed.
Heather Wise
Heather Wise
02:27 22 Nov 23
Berkey has to be one of the greatest inventions of our time. With gov't default... this may well be the most important tool to have for your survival. Scotts service is the greatest!
Hiroko Komatsuda
Hiroko Komatsuda
02:26 19 Nov 23
I couldn't get the system from him due to the supply issue at that time but I have been ordering replacement filters, sports bottles and accessories from him. He is very kind and helpful to answer any questions. If you have any assistance I highly recommend to contact him.
greg
greg
16:36 18 Nov 23
Very knowledgeable and helpful. They're always more than happy to assist you!
wendy poce
wendy poce
20:37 17 Nov 23
I have been a customer of Conscious Water for a few years.Their customer service has always been excellent and with fast delivery.I love that this is a Canadian company!!Berkey is the best!!
Jag Saran
Jag Saran
23:15 14 Nov 23
Fantastic all around! I received my order within 24 hrs. I had follow up question and Scott was able to provide answers promptly. Our water tastes amazing!!! Worth the investment.
Stacey Usborne
Stacey Usborne
03:04 12 Nov 23
Excellent business to support! They shipped our berkey and we received it way quicker than I expected. I emailed with a question and they were fast and easy to communicate with. Highly recommend!
Tera Twigg
Tera Twigg
17:34 25 Oct 23
Love my Berkey water filter. If you don’t have a water filter yet, this company is great at answering all of your questions and concerns.
Shelly Burton
Shelly Burton
16:45 20 Oct 23
Incredible business, incredible products.
Marissa Kyte
Marissa Kyte
22:41 19 Oct 23
Great customer service, with Scott. Efficient, easy to communicate with, knowledgeable of products! The Sport Berkey is exactly what I was looking for. It’s a piece of mind to your health in knowing you can use it anywhere; ie. in lakes, at work, hiking, playing sports. It’s very versatile!Good, quality water is life!
T Thomson
T Thomson
18:53 18 Oct 23
Great service! Friendly, helpful and fast!!
Karen Pratt
Karen Pratt
17:49 18 Oct 23
I purchased the travel size Berkey about 2.5 years ago. I love it!! Been having problems with the black element filters for some reason??? But Berkey and Conscious Water, especially Scott!, have been absolutely fantastic trying to resolve these issues. Customer service and satisfaction cannot be beat. Thank you!!
Britney Morin
Britney Morin
16:33 18 Oct 23
I just bought a Berkey System from Conscious Water. I had a few questions and Scott answered in quick timely fashion! Would recommend buying from here, always nice to support a family business!
Krista Peachey
Krista Peachey
04:51 16 Oct 23
I’ve had a Berkey water filter for years (purchased directly from the Berkey website) and I love it so much I decided to gift my parents with one. I really like that this company is in Canada, shipping was incredibly quick and I didn’t have to pay duties for importing it! I’ll be ordering my replacement filters and parts from here in the future! My parents love their new water filter, and I feel better knowing that their dugout water is being purified before they drink it😊
Aynslie Reimer
Aynslie Reimer
20:44 13 Oct 23
I have been using the Berkey system for several years, and find the water quality to be excellent. This business owner is also very attentive. He can be texted with any question, and you have an answer within minutes. I have had questions effectively answered a few times now - fast.
Carol Crawford
Carol Crawford
00:00 11 Oct 23
I was very happy with the service I received from Conscious Water. They shipped my filters quickly and they arrived quickly. It is nice to be able to support a small business.
Michael Harlingten
Michael Harlingten
17:56 07 Oct 23
Great filters and prices.Best tasting water I have ever had...highly recommended.😀
Mike Amodeo
Mike Amodeo
00:03 05 Oct 23
I purchased a Travel Berkey and and a Big Berkey from Scott and have had excellent results from both water filters. Recently I purchased a stainless steel spigot for our Big Berkey as well as two extra black filters as spares. Scott delivered these items within a couple of days--amazing so close to Christmas. He also emailed me a reminder PDF file about routine maintenance on our Berkeys. Great personal service from a Ontario small business.Update: on Oct. 4/23: ordered two more Berkey filters as a backup for our travel Berkey. Scott also included the associated washers and a new tool to aid in priming the filters, along with complete instructions. Scott uses Canada Post "signature required" delivery for secure receipt of the product. When I am not at home, I just go to the nearest Shoppers Drug Mart post office desk to retrieve my package. Nothing is left on the porch to invite theft. Scott looks after his customers!
Blair Kuneman
Blair Kuneman
15:51 04 Oct 23
Great experience! Fast and effective. Excellent quality. Thank you!
Devin Koopman
Devin Koopman
16:04 29 Sep 23
Amazing customer service - prompt and so informative 🙂
S Thaddaeus
S Thaddaeus
22:30 27 Sep 23
Awesome customer service and great selection of quality products. Happy to support excellent local businesses like Conscious Water.
Robbie Nohra
Robbie Nohra
17:37 27 Sep 23
Sarah G
Sarah G
00:54 26 Sep 23
I love dealing with Scott. He always replies to my emails very quickly, and product gets shipped quickly as well.
Zhao YuanLu
Zhao YuanLu
22:17 25 Sep 23
For this purchase, I am very happy! Because this system has solved a problem we have had in our family for years, and his service is excellent and highly recommended!
LORI G.
LORI G.
22:25 23 Sep 23
Orders are filler fast and any issues are solved immediately! I recommend the Berkey System and Conscious Water store for their service!
Terry Lankester
Terry Lankester
22:11 23 Sep 23
We are finding that the Berkey Water Filter is an excellent product and Scott gives comprehensive, friendly support. No question is considered 'dumb'.
marsida salku-howell
marsida salku-howell
19:09 22 Sep 23
Awesome small family business with legit Berkey filters. Shipping was fast. Highly recommend 👌
Kathy Macdonald
Kathy Macdonald
16:00 15 Sep 23
Great customer service from Scott on this excellent product. I'd highly recommend purchasing your Berkey water filter system from Conscious Water Inc.
Gary McCollom
Gary McCollom
08:28 15 Sep 23
I already had a Big Berkey but decided to order some filters from Conscious Water and the quickness with which I received the items shocked me. Faster than ordering from Berkey in Bowmanville.Update as I made a few more purchases and the new shower head filter and I am beyond happy.The shipping time is also next to none and arrives very well packaged.
Kristen Farewell
Kristen Farewell
15:12 12 Sep 23
Highly recommend investing in a Berkey Water Filter through Scott from Conscious Water. We are absolutely in love with the taste of our water from the Berkey and my kids drink more than ever. This Mama Bear is so relieved knowing my kids are now drinking safe water without all the harmful chemicals from the tap. We went with the largest model, the Crown and are using this up every third day in our family of four for drinking and cooking. Interesting observation....our Cat only wants Berkey water to. Refuses tap water in his dish and would search out our cups until I made the connection. Scott is wonderful to help you decide what model will work best and answer any questions you have. Great communication!!!Thank Scott for helping us reach our new wellness goals.Kristen Farewell
Victoria Nicholas
Victoria Nicholas
01:46 06 Sep 23
We are so happy that we invested in our Berkey with Conscious Water. Scott is so knowledgeable and the resources and ability to connect with the company is so invaluable and helpful when learning this water system & the filters. I love the taste of my berkey water and I am so glad we have the support from Scott & his team. They are so quick to respond to questions and are so helpful.
Brenda Bell
Brenda Bell
17:56 05 Sep 23
Scott is very quick to respond to phone calls, emails and texts. If ever I have a problem it's taken care of immediately with his guidance! Thanks so much
Dana Bateman
Dana Bateman
16:05 03 Sep 23
so excited for this beautiful product and easy ordering process. scott is a delight. highly recommend! 🙂
Liza Cowell
Liza Cowell
12:00 02 Sep 23
Absolutely love my Big Berkey. Supporting a local Canadian company is important to me and Scott is very knowledgeable and helpful! I've ordered many times with Conscious Water and have had excellent customer service every time. Highly recommend this company!
Jaime
Jaime
12:23 12 Aug 23
I recently purchased the Royal Berkey from Conscious Water through their website. The Berkey arrived within days (I live in Mississauga). The unit looks amazing and is functioning perfectly. Thank you for an easy transaction!
Rich Dezman
Rich Dezman
01:30 11 Aug 23
Love Love my Berkey and the people at Concscious Water Inc are so amazing. Thank you
Alicia Stacey
Alicia Stacey
16:31 10 Aug 23
Wonderful service with this company. My unit is a few years old and I called with a question. They answered immediately and followed up by sending me a detailed instruction page right away. Definitely recommend supporting this small business run by real people. Thanks again!
Tania Trojetto
Tania Trojetto
12:26 01 Aug 23
I’ve purchased a number of systems and filters from here over the past 7 years. Fantastic customer service and shipping. Products always arrive without damage, unlike what I have received from other companies in Canada. Keep up the great work.
H R
H R
23:37 11 Jul 23
Conscious water provided very fast shipping (we had our new filters within 4 days) and Scott was able to personally answer all my questions. I’m looking forward to placing orders with him again in the future.
Jennifer Crozier
Jennifer Crozier
21:09 05 Jul 23
I am so glad I searched and ordered from Conscious Water. They have a great selection, great prices, and fast, cheerful service. Scott followed up with an email and a link which will be very helpful to me. No pressure to buy extra filters or anything. I feel that should I need any follow-up service, Scott will be there for me.
Brandon Paolatto
Brandon Paolatto
10:44 29 Jun 23
Always very fast shipping and will answer any questions you might have. Also has great prices. Best place to buy from.
A1 B1
A1 B1
22:34 16 Jun 23
I bought a Berkey filter around December 2022 from Scott. His prompt responses and guidance are greatly appreciated. I have subsequently bought a water bottle, more filters and look forward to purchasing a shower filter as well. Very positive experience. Thank you.
Brittany Boyer
Brittany Boyer
19:36 13 Jun 23
Overall positive experience with Conscious Water. Scott has also been great with email communication. I’m happy with my purchase, and would definitely recommend Conscious Water to others!
Marie-Eve Mign
Marie-Eve Mign
15:27 28 May 23
Super bon produit, super service.
Mona Venema
Mona Venema
11:14 19 May 23
Amanda M
Amanda M
01:44 10 May 23
Pat Smith
Pat Smith
14:49 05 May 23
Always prompt service from Scott. Never a problem to answer my questions. The Berkey water unit has been the best purchase for the family we support in South America
Breanne Gibson
Breanne Gibson
00:57 15 Apr 23
Thank-you for such a quick delivery!
Caitlin Ann
Caitlin Ann
11:50 14 Apr 23
We're very happy with our Royal Berkey Water Filter. Our family has been using it for over 5 years now and on our second set of carbon filters. Conscious water provides excellent customer service!
Emily Hammer
Emily Hammer
18:09 10 Apr 23
Very fast shipping with excellent packaging. So excited to have this Berkey for my family. Thank you!
Mellow Outman
Mellow Outman
14:36 07 Apr 23
I have been using Berkey's for 15 years. I am glad Conscious Water Inc provides quick Canadian service because I had to order from Texas before Scott started his business. Now it is much simpler to replace used up Berkey PF-2 Fluoride Reduction Elements than to order from the USA
Andrea Klassen
Andrea Klassen
17:18 04 Apr 23
My replacement filters arrived quickly and they were even a bit cheaper than where I typically get my Berkey parts from!
Chelsea
Chelsea
19:55 24 Mar 23
Very happy with my purchase from Conscious Water. Scott replied to me emails quickly and once my item was purchased it was shipped and received quickly! I was also very happy It was able to shop to my PO Box! Everything was packaged nicely and everything from my order was there! My family has been drinking more water than ever since we bought our Royal Berkey. It’s the perfect size for our family of 4. I will definitely buy from conscious water in the future!
I've had my Berkey since 2017 and am still so happy with it! Berkey had been recommended to me when visiting a friend who had one. I did some additional research on it and other units, and couldn't believe all of the minerals and heavy metals that the unit addresses. Fluoride has always been high on my "get it out of my water" list. I love that Berkey (and Conscious Water) offers me the additional filters to remove/reduce the fluoride content in my municipal water. I added the alkaline stones to my order. Thanks to them, my acid/alkaline balance is far healthier than it used to be. Six years on and I still recommend it. It has made a big difference and I drink far more water than I used to. Even my grandchildren are now recommending it! Thanks, Scott and everyone at Conscious Water.
Kim Edwards
Kim Edwards
15:12 16 Mar 23
We have a Berkey at home and we just got one for our childcare centre. Being on well water, our Berkey gives us such peace of mind when we are filling up water bottles for young children. We love our Berkeys and we bring Berkey water wherever we go!
Christa Nixon
Christa Nixon
19:46 15 Mar 23
Great company, Love my Berkey. We have had ours for 10 years, no issues. The taste is so much better than tap water.
Portobello Burger
Portobello Burger
00:29 12 Mar 23
I have a Berkey water filtration system and love it. I recommend it to all my friends and clients. Jennifer Carilla
christy B
christy B
22:40 07 Mar 23
We live on a lake and have been drinking the lake water filtered by our Berkey everyday for 5 years. It is the best water and the best product! This store also has excellent service.
Exceptional customer service and product. Thank you Scott
Alyssa Woodfield
Alyssa Woodfield
19:44 02 Mar 23
Very helpful in finding the right product for my family. Not only does the water taste great, it feels good knowing its truly clean and nourishing to our bodies. The system itself is so beautiful, I proudly have mine on display in my kitchen.
Jasmine Perks
Jasmine Perks
19:22 01 Mar 23
Super quick with their response time to my questions and provide resources for education. I love my Berkey system.
desireez phillips
desireez phillips
03:55 18 Feb 23
Scott was so helpful with questions I had about my berkey and offered maintenance information even though I hadn’t purchased anything from his company yet. He has secured my business in the future!
Jackie Coombs
Jackie Coombs
20:16 17 Feb 23
Scott is super helpful and knowledgeable about the Berkey and quick to reply to any questions or concerns. Highly recommend using Conscious Water for purchasing a Berkey and related products.
Mat Raffaghello
Mat Raffaghello
19:21 17 Feb 23
Scott is awesome, berkeys are awesome. In a time where there is a lot of uncertainty, it is nice to know that I could filter pretty much any source of water if need be!
Seyna Gellman
Seyna Gellman
09:46 17 Feb 23
Personal knowledgeable prompt friendly help!
Igor Guzar
Igor Guzar
00:05 17 Feb 23
We purchased Imperial Berkey from Conscious Water and we love it! We use it daily for both drinking and cooking. Conscious Water is a pleasure to deal with. They shipped all the packages very fast and everything arrived in perfect condition. Highly recommended!
Lisa Maruska
Lisa Maruska
17:57 16 Feb 23
They are prompt and helpful and I got everything I need. Thanks!
Erica Shuttleworth
Erica Shuttleworth
17:00 15 Feb 23
All fabulous: the products, the customer service. Owning a Berkey water filter has been the best thing ever and worth every penny for healthy delicious tasting water.
Scott Craig
Scott Craig
14:47 09 Feb 23
Scott at Conscious Water is very helpful and prompt in dealing with any questions that I had.When I had an issue, he quickly responded and resolved it. I highly recommend Conscious Water if you’re in the market for a Big Berkey (which I love!).
Braden Usher
Braden Usher
15:20 08 Feb 23
We have the Imperial Berkey at our personal training gym (Train for Life in Collingwood) and our clients love it. We can further promote healthy living through the top quality drinking water.
Susan Garbe
Susan Garbe
21:25 06 Feb 23
I would give 6 stars if it was an option. I received my new Berkey in a short time. I was happy about that.After fully reading the instructions before set up, I had no problem getting it all together myself. I had a question messaged Scott and got a quick reply.I now have fresh, clean tasting water that I look forward to drinking. Yes, it’s true I look forward to drinking water. Feels good knowing all the junk is out of it!!Highly recommend
Lori Butler
Lori Butler
21:14 06 Feb 23
Fantastic customer service - exceptional. They went over and beyond to make sure I was setting things up right and ensure customer satisfaction. I highly recommend Conscious Water Inc. I love my Berkey and will never look back!
Ashley Michaud
Ashley Michaud
03:22 04 Feb 23
Fast shipping and very responsive to emails with concerns or questions. Love that you can sign up for email notifications if something is not in stock at the moment you look. Thank you conscious water!
Lori Berenz
Lori Berenz
13:55 31 Jan 23
We love our Berkey! The water tastes amazing. When my brother was visiting and tried it he went home and ordered one and he NEVER does that! We take it travelling and it’s the only water we give our dogs. Please invest in one, ditch plastic and help reduce/eliminate plastic waste. I would highly recommend a Berkey!
Julie Liddycoat
Julie Liddycoat
21:20 26 Jan 23
I purchased a Berkey in March and not only have my plants been thriving but I have turned my dogs into water snobs too! They won’t even touch tap water any more - they sniff it like it’s poison!! Customer service is top notch, and more than happy to support a Canadian owned small business.
Mélanie Robitaille
Mélanie Robitaille
23:32 25 Jan 23
Amazing service, I would definitely recommand this place because of the service.
Aysia garbe
Aysia garbe
15:35 19 Jan 23
I am obsessed with my new Berkey. I’m drinking 100% more water than before and am truly enjoying it! The taste is wonderful and the system is easy to use. Scott was a huge help. Best customer service!
joseph deitz
joseph deitz
16:18 17 Jan 23
greetings all. we are very pleased with our berkey water system. it is awesome and you should read up on the filters and what they are able to filter. sounds like best filters out there. had our berkey since 2015, no complaints and Scott is very helpful. thanks
Jenn Walker Coaching
Jenn Walker Coaching
15:16 16 Jan 23
Highly recommend - Conscious Water Inc. was a delight to work with, seemless order & delivery, and the Berkey Water Filter is AH-mazing, the water tastes soooooo good!! 🙂
parvinder kaur
parvinder kaur
14:59 12 Jan 23
Recently I purchased the Big Berkey from Conscious Water Inc. Whole process was very smooth .I had some questions on product which Scott resolved on phone . I am very happy with my purchase. Customer Service is excellent.
james doherty
james doherty
05:29 11 Jan 23
Lorrie Gillis
Lorrie Gillis
18:11 05 Jan 23
We love our Berkey water filter and Scott was very helpful with discussing what we might need and in helping us with placing our order. Can't say enough good. I would recommend getting the metal spigot so you can see where your water levels are.
Terry Layland
Terry Layland
18:17 04 Jan 23
These are very high quality products and I would 100% recommend them. I have been using the water filter products for years now and recently got one for camping. Knowing that I am not drinking chlorine and fluoride as well as many other nasties these filters take out of the water is one more health choice I have made. No more plastic water bottles, and knowing no matter where I go I have clean drinking water is worth every penny. I have emailed Scott with questions and he is always very prompt with his replies and solves any questions I have.
Catherine Nguyen
Catherine Nguyen
15:02 28 Dec 22
I've had my Berkey for a few weeks. I had a few issues with setup that Scott helped me with in a timely manner. The water tastes so much better than with my Brita filter.
Survivor SS
Survivor SS
01:15 20 Dec 22
The customer service experience is like no other....it's the BEST! There is so much great information on the site too. I spoke to Scott from the Mississauga, ON location (I believe) and he was super helpful. If you leave a message he WILL call you back. I wasn't sure when I bought my Berkey or when I needed to change my filter and without asking (or thinking he would know since it was about 5 years ago) Scott did some digging and called me back informing me he has been able to find my purchase and it was over 5 years ago. I truly appreciate good honest customer service and especially supporting local businesses.
Tara Townes
Tara Townes
13:05 17 Dec 22
I love my Berkey water system that I purchased from you almost 10 years ago. It’s easy to maintain and replacement filter purchases have been quick and easy online. Thanks Conscious Water for keeping my family’s water safe and healthy for a decade.
Anna Raineri
Anna Raineri
17:36 14 Dec 22
I contacted Scott in regards to questions I had about the Berkey filter and found him to be super helpful and quick to respond. It's good to good get such good service.
Susi Q
Susi Q
01:02 14 Dec 22
I had an issue with getting the spigot not to leak. Scott was so sweet as to take the time to call me and trouble shoot the problem over the phone. He was awesome!
ben
ben
21:01 13 Dec 22
Bought a big from Scott 11 yr or so ago, still works great, grabbed a royal for off grid use, looking forward to it.
Kalie R
Kalie R
00:00 10 Dec 22
Love the berkey!!! Its amazing for your health. Also the filters last a very long time 🙂 shipping was very fast and packed well. Conscious water is very responsive and helpful.
brenda
brenda
05:39 09 Dec 22
I've used my Berkey daily for a almost a decade now and I wouldn't be without it. I've recommended it to friends and they're as pleased as I am.
Stephanie Duncan
Stephanie Duncan
19:13 08 Dec 22
Kat Latour
Kat Latour
01:34 07 Dec 22
i love my berkey
Mark Saulter
Mark Saulter
00:10 07 Dec 22
Excellent customer service. The Berkey products are first rate. We have had our Berkey water filtering system for many years and it performs flawlessly. Water from the Berkey system is in a class of its own taste wise. Bottled water is not even close. If you haven't tried a Berkey you really don't know what you have been missing.
We have had a Berkey filter for over 15 years and feel it has helped to keep us healthy. The charcoal filters last a long time and when we do need new replacement filters, Conscious Water gets them to us in no time.It's nice to know our water is clean and healthy..
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